Horwood’s Home & Community Support Services Inc. are dedicated to providing home support services to our clients from just a few hours to 24 hours a day. Horwood’s endeavors to provide quality client and family centered care so clients may remain in the comfort of their own home.

Horwood’s Home & Community Support Services Inc. will provide services in the following areas:

Horwood’s Home Care is committed to providing the highest quality Personal Care and Support Services to all of our clientele based on best practices and within Provincial Home Support Program Operational Standards and Provincial Legislation and Policies. We promise to:

Corporate Vision

Horwood’s Home and Community Support Services Inc. will be the licensed personal care service provider of choice for individuals, organizations, and government agencies by maintaining the highest quality standards in all its lines of business.

Mission

Horwood’s Home and Community Support Services Inc. will provide the highest quality personal care and support services to all its clientele based on best practices and within Provincial Home Support Program Operational Standards and Provincial Legislation and Policies.

Core Values

Horwood’s Home and Community Support Services Inc. operates from a set of core values that are designed, communicated, and expected throughout the agency to be the foundation of all relationships with clients, families, supporting agencies and regulating bodies.

Our values guide who we are and the services we provide.  These include:

• Individual and family centered support services based on best practices.
• Genuine regard for clients through services that make a positive difference.
• Integrity by being honest and ethical in all aspects of operations.
• Collaboration with those who can support the agencies goals, objectives, and services to clients.
• Prompt and reliable services to individuals, families, and agencies.
• Quality and excellence in its employees by inspiring, encouraging and celebrating.
• Providing a healthy and safe work environment for all employees, clients, and families.
• Confidentiality in all aspects of service.

Guiding Principles

Horwood’s Home and Community Support Services Inc.  Guiding Principles are noted below.  Clearly these identify client and family centered care as foremost in what guides the organization.

• Promote a client and family centered approach with exceptional quality.
• Foster an open environment that reflects growth, continuous training, individuality, and communication.
• Recognize that the quality and dedication of our front-line staff as the backbone of the agency.
• Make continuous contributions to the community through time, support, and donations.
• Commit to continuous quality improvement of Horwood’s Home and Community Support Services Inc.’s internal processes to produce efficient, timely and accurate results.
• Promote a safe and healthy workplace for all employees.